Universal Viewer: Redefining Radiology Workflows with Smart Hanging and Seamless Integration

Universal Viewer: Redefining Radiology Workflows with Smart Hanging and Seamless Integration

CASE STUDY

Business Overview

The Universal Viewer is an advanced imaging platform built to transform how radiologists access, review, and manage medical images. With Smart Hanging and protocol-adaptive streaming, it provides an intelligent and efficient solution for managing multi-modality imaging. Designed with a cross-enterprise framework, it supports diverse clinical environments while ensuring easy access to patient records and comparison studies from multiple sources.

Challenge

Radiology departments faced significant operational bottlenecks due to:

  • High imaging volumes leading to longer turnaround times.
  • Diverse imaging systems requiring smooth interoperability for multi-modality reviews.
  • Complex integration needs with EMR (Electronic Medical Records) and IHE-PIX environments for patient data mapping.
  • Difficulty in prioritizing critical images and data, particularly when radiologists had to handle large caseloads simultaneously.

Solution

The team at NeST Digital addressed the above challenges with a multi-pronged and strategically engineered approach, ensuring efficiency, interoperability, and accuracy across the imaging workflow.

It began with the Smart Hanging Protocols, which intelligently arranged the images in an organized layout the moment they appeared on screen. The Adaptive Streaming Engine ensured that images and reports loaded almost instantly. Hence, the system delivered smooth, lag-free performance, creating a seamless workflow even during peak operational hours.

For complex cases, the team made use of the platform’s Advanced Visualization Tools and  Multi-Planar Reconstructions (MPR) and other advanced imaging manipulations could be performed directly within the viewer, eliminating the need to toggle between multiple systems. Adding to the efficiency, critical images were flagged and surfaced first, ensuring that high-priority cases received immediate attention without any manual effort.

And with EMR and Remote Access Integration, the Universal Viewer bridged locations and teams effortlessly. By complying with IHE-PIX standards, radiologists and clinicians could securely access patient records and diagnostic images from anywhere, fostering better collaboration across departments and enterprises.

The Impact

  • Higher Radiologist Productivity: Streamlined workflows reduced time spent retrieving and comparing studies.
  • Faster Clinical Decision-Making: Rapid access to comparison studies improved diagnostic accuracy and speed.
  • Improved Diagnostic Precision: Enhanced MPR measurements and annotation tools supported more accurate diagnoses.
  • Seamless Collaboration: Cross-enterprise integration improved communication and coordination across teams and locations.
  • Standards Compliance: Full adherence to DICOM, EMR integration protocols, and security frameworks ensured data integrity and interoperability.

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